Move candidates forward without losing the conversation

From first contact to final follow-up, DialBird gives recruiters one place to manage calls, messages, and candidate conversations as a team.

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Dialbird recruitment phone system showing a recruiter managing candidate conversations, calls, and follow-ups from one shared workspace.

Trusted by over 500 businesses

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Why recruitment teams choose DialBird

Candidate communication is easier when everyone works from the same context.

Respond while interest is fresh

A quick reply can keep a strong candidate engaged before another opportunity gets their attention.

See what still needs attention

Missed calls and follow-ups stay visible, so recruiters know which conversations still need a response.

Pick up without starting over

Previous conversations are already there when another recruiter needs to step in.

Recruit from wherever work happens

Whether the team is in the office, at home, or between interviews, conversations stay within reach.

Where candidate communication starts to get messy

Before Dialbird

  • Personal numbers become part of the hiring process
  • Candidate updates are scattered across different tools
  • Missed calls disappear into busy schedules
  • Recruiters rely on manual notes for handovers
  • Candidates repeat details to different people
  • Follow-ups are easy to lose track of

After Dialbird

  • Candidate communication stays in one shared workspace
  • Every recruiter can work from the same conversation history
  • Missed calls remain visible until someone responds
  • Handoffs come with the context already attached
  • Candidates get a more consistent experience
  • Next steps are easier to keep on track
Dialbird AI call flow routing an incoming call through IVR to an AI agent or team member.

Give every candidate a better first response

Let Dialbird AI answer common candidate questions, collect key details, and route the conversation to the right recruiter when a human follow-up is needed.

Learn more about Dialbird AI
  1. 1

    Define your AI agent

    Set its role, tone, and how it should handle initial calls.

  2. 2

    Add your business context

    Add business information, FAQs, and the details it needs to respond clearly.

  3. 3

    Add AI to your call flow

    Choose when it should answer, route calls, or hand them to your team.

  4. 4

    Go live on your number

    Let AI support incoming calls while your team stays focused on higher-value work.

Built for the conversations behind every hire

  1. Candidate Routing

    Not every enquiry belongs with the same recruiter. Send incoming conversations to the person or team handling that role.

  2. Number Sharing

  3. Bulk-SMS

  4. After-hours Coverage

Dialbird candidate routing showing an incoming candidate enquiry assigned to the right recruiter based on role and availability.

Ready to simplify candidate communication?

Dialbird keeps candidate communication organised, with AI features that can help answer routine enquiries and calls.

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Essential features for your business

Dialbird AI Appointment Scheduling handling an incoming call, checking availability, and confirming a customer appointment.

AI Appointment Scheduling

Let AI check availability and book appointments directly during a phone call.

Dialbird shared phone number showing multiple team members with different availability and call statuses.

Shared phone numbers

One number your whole team can answer.

Dialbird RCS messaging showing a branded appointment confirmation with options to view or add it to a calendar.

RCS messaging

Richer, branded texts with read receipts.

See all features

Frequently Asked Questions

How does DialBird fit into a recruitment team's workflow?

DialBird gives recruiters one place for candidate calls, messages, and follow-ups, making it easier to manage communication throughout the hiring process.

What happens when a candidate call is missed?

The missed call stays visible, so another recruiter can step in and follow up before the conversation goes cold.

Do recruiters have to give candidates their personal numbers?

No. Teams can use shared business numbers instead, keeping personal and recruitment communication separate.

How are calls sent to the right recruiter?

Routing rules can direct incoming conversations to the recruiter or team responsible for a particular role or workflow.

What does a recruiter see when taking over a conversation?

Relevant call and message history can be available beforehand, so the recruiter understands what has already been discussed.

What happens after recruitment hours?

Your team can choose how calls should be handled, including voicemail, another team member, or an AI agent.

Is Dialbird suitable for distributed recruitment teams?

Yes. Recruiters can stay connected to the same business communication system while working from different locations.

Does Dialbird support candidate messaging too?

Yes. Business calls and messaging can be managed within the same workspace.