Send the same message to a saved list in one go. Everyone gets it as a normal private text, never a group chat, and replies come back to you as ordinary one-to-one conversations.

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One list, one message, for the moments the whole list needs to hear the same thing.
Text everyone due this week about an appointment or booking, each as a private message they can reply to.
Tell a whole list about a sale, a new service, or that you’re in their area on Thursday.
Let customers know you’re shut over the holidays or running late, before they call to ask.

A broadcast sends one message to everyone on a contact list at the same time. Each person receives it as a private text that looks just like a one-to-one message, so they never see who else got it. When someone replies, it lands back in your inbox as a normal conversation.

Use Dialbird AI to understand incoming replies, handle common questions, and route important conversations to the right teammate after your bulk messages are sent.
Add business info, FAQs, and messaging guidelines.
Identify common, urgent, and high-priority responses.
Answer common SMS questions automatically.
Route complex replies to the right team member.

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One message. One list. Sent as private texts.
A broadcast always goes to a saved contact list. Build one in the list picker or under Contacts.
Everyone on the list gets the same message as a normal one-to-one text. No group chat, and no one sees the other recipients.
When someone replies it opens as an ordinary conversation in your inbox, filed under the Broadcast filter.
A broadcast sends the same message to everyone on a contact list at once. Each person gets it as a private one-to-one text, so there's no group chat and no one sees the other recipients.
Start a new conversation, click Select next to To:, choose List, pick your list, type the message, and confirm on the Send Broadcast screen.
No. Every message goes out as a normal private text, so recipients never see who else received it and nobody ends up in a group thread.
The reply comes back as an ordinary one-to-one conversation in your inbox. You'll find it under the Broadcast filter at the top of your chat list.
No. A broadcast always goes to a saved list, not a handful of ticked contacts. You can build a list in the picker with the plus button or under Contacts.
No. Broadcasts are plain text, so the photo, file, and voice-note buttons are hidden while you compose one.
To text US numbers you need A2P 10DLC registration first. Unregistered traffic is blocked or heavily filtered by US carriers.