Text your whole list at once, one to one

Send the same message to a saved list in one go. Everyone gets it as a normal private text, never a group chat, and replies come back to you as ordinary one-to-one conversations.

Dialbird bulk SMS sending one business message to a contact list and showing delivery status for sent, delivered, pending, and failed messages
Dialbird bulk SMS sending one business message to a contact list and showing delivery status for sent, delivered, pending, and failed messages
Trusted by 500+ businesses
  • dialbird customer logo of tunic pay
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  • dialbird customer logo of StackOne
  • dialbird customer logo of Worldwide clinical trials
  • dialbird customer logo of Kope
  • dialbird customer logo of tunic pay
  • dialbird customer logo of posthog
  • dialbird customer logo of StackOne
  • dialbird customer logo of Worldwide clinical trials
  • dialbird customer logo of Kope
  • dialbird customer logo of tunic pay
  • dialbird customer logo of posthog
  • dialbird customer logo of StackOne
  • dialbird customer logo of Worldwide clinical trials
  • dialbird customer logo of Kope

When to send a broadcast

When to send a broadcast

One list, one message, for the moments the whole list needs to hear the same thing.

One list, one message, for the moments the whole list needs to hear the same thing.

Reminders

Text everyone due this week about an appointment or booking, each as a private message they can reply to.

Offers and announcements

Tell a whole list about a sale, a new service, or that you’re in their area on Thursday.

Closures and updates

Let customers know you’re shut over the holidays or running late, before they call to ask.

Dialbird broadcast sending the same business message to multiple contacts as separate one-to-one conversations.

What is a broadcast

A broadcast sends one message to everyone on a contact list at the same time. Each person receives it as a private text that looks just like a one-to-one message, so they never see who else got it. When someone replies, it lands back in your inbox as a normal conversation.

Dialbird AI call flow routing an incoming call through IVR to an AI agent or team member.

Let AI help manage replies at scale

Use Dialbird AI to understand incoming replies, handle common questions, and route important conversations to the right teammate after your bulk messages are sent.

1

Give AI the right context

Add business info, FAQs, and messaging guidelines.

2

Triage incoming replies

Identify common, urgent, and high-priority responses.

3

Handle routine replies

Answer common SMS questions automatically.

4

Hand off when needed

Route complex replies to the right team member.

How to send a bulk SMS on Dialbird?

01

Start a new conversation from the inbox you want to send from.

02

Next to To:, click Select, then choose List, and pick the contact list you want to reach.

03

Type your message and send. Dialbird shows a confirmation with how many people it will reach.

04

Review the count and message, then click Send Broadcast. Dialbird tells you how many contacts it reached.

Dialbird bulk SMS workflow showing contact selection, message creation, recipient count, and sending a broadcast from the shared inbox

Broadcast vs group text

Group text

Everyone can see every number in the thread.

One reply goes to the whole group at once.

It reads like a mass text, so people mute it.

You cannot tell who actually read it.

Broadcast

Each person gets a private one-to-one text.

Replies come back to you alone, in your inbox.

It looks like a normal personal message.

No group thread, and no one sees the other recipients.

Pick a number. Start calling. Dialbird is that simple.

Local, mobile, and toll-free numbers. Live in minutes, no setup required.

How does bulk SMS work?

One message. One list. Sent as private texts.

Pick a list

A broadcast always goes to a saved contact list. Build one in the list picker or under Contacts.

Send as private texts

Everyone on the list gets the same message as a normal one-to-one text. No group chat, and no one sees the other recipients.

Replies come back to you

When someone replies it opens as an ordinary conversation in your inbox, filed under the Broadcast filter.

Frequently asked questions

What is a bulk SMS broadcast?

A broadcast sends the same message to everyone on a contact list at once. Each person gets it as a private one-to-one text, so there's no group chat and no one sees the other recipients.

How do I send a bulk text in Dialbird?

Start a new conversation, click Select next to To:, choose List, pick your list, type the message, and confirm on the Send Broadcast screen.

Do recipients see each other?

No. Every message goes out as a normal private text, so recipients never see who else received it and nobody ends up in a group thread.

What happens when someone replies to a broadcast?

The reply comes back as an ordinary one-to-one conversation in your inbox. You'll find it under the Broadcast filter at the top of your chat list.

Can I send to just a few hand-picked contacts?

No. A broadcast always goes to a saved list, not a handful of ticked contacts. You can build a list in the picker with the plus button or under Contacts.

Can I attach photos or files to a broadcast?

No. Broadcasts are plain text, so the photo, file, and voice-note buttons are hidden while you compose one.

Do I need carrier registration to send bulk SMS?

To text US numbers you need A2P 10DLC registration first. Unregistered traffic is blocked or heavily filtered by US carriers.

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