Your own AI receptionist that answers, books and transfers calls

Give every caller a professional first response. Dialbird AI Receptionist can answer questions, collect details, book appointments, and connect callers to the right person when needed.

Dialbird AI Receptionist answering a live customer call, understanding an appointment request, and guiding the caller through booking.

The AI phone system trusted by 500+ modern businesses

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Everything your receptionist can handle

Answer Incoming Calls

Pick up calls instantly when your team is busy or unavailable.

Dialbird AI Receptionist answering an incoming customer call automatically when the team is busy or unavailable.

Professional Greetings

Welcome every caller with a consistent, professional greeting.

Dialbird AI Receptionist using a custom professional greeting to welcome callers at the start of each call.

Answer FAQs

Handle common questions about hours, services, pricing, and more.

Dialbird AI Receptionist answering common customer questions about business hours, services, pricing, and availability.
Dialbird AI Receptionist transferring a live customer call to an available team member when human support is needed.

Transfer to Teammates

Bring in the right teammate when the conversation needs a human.

Take Caller Details

Capture names, contact details, and enquiry information during the call.

Dialbird AI Receptionist collecting caller names, contact details, and enquiry information during the conversation.

Book Appointments

Find a suitable time and book appointments directly on the call.

Dialbird AI Receptionist finding an available time and booking a customer appointment directly during the call.

Route Calls

Direct callers to the right team or destination based on what they need.

Dialbird AI Receptionist routing incoming calls to the right team member or destination based on what the caller needs.

From hello to the right next step

  1. 1

    A caller rings

    Your AI Receptionist answers the incoming call and introduces themselves.

  2. 2

    AI understands what they need

    Ask all the right questions to gather only the relevant info.

  3. 3

    AI handles the request

    Answer question, collect details, book appointments, or route calls.

  4. 4

    Completes the call or hands off to your team

    End the call or live transfer the call to a teammate.

Design your own AI Receptionist and bring them into any step in your Dialbird call flow.

Dialbird AI Receptionist routing incoming calls based on business hours, sending open calls to the sales team and closed-hours calls to AI agents.

Your front desk does not have to close

Keep answering calls during lunch breaks, busy periods, evenings, weekends, or whenever your team is unavailable.

AI can handle routine enquiries and collect what your team needs, so callers still get a useful response instead of reaching voicemail.

Add an AI colleague to your phone lines

Dialbird AI answering calls on shared phone lines, booking appointments, handling routine questions, and transferring callers to team members.
  1. 1

    Greets every caller with a professional welcome tailored to your business.

  2. 2

    It asks the right questions to gather only the relevant information.

  3. 3

    Answers questions using the information you provide.

  4. 4

    Hands off calls to your team when human support is needed.

  • Answers and routes
  • Books appointments
  • Transfers to your team

A better front desk experience

Before

  • Calls are missed when the front desk gets busy
  • Customers wait too long for simple questions
  • Routine enquiries interrupt the rest of the team
  • Caller details are recorded manually
  • Appointment requests need repeated follow-up
  • After-hours calls are sent straight to voicemail

After

  • AI answers calls when your team is unavailable
  • Common questions are answered right away
  • Routine calls are handled without interruptions
  • Caller details are captured during the call
  • Appointments can be booked during the call
  • After-hours calls are still answered by AI

A Smarter Way to Handle Incoming Calls

Dialbird combines your business phone system with AI to create a more responsive and professional calling experience.

Features that work together with Dialbird AI

See all features

Frequently asked questions

What can an AI receptionist do?

An AI receptionist can answer calls, greet callers, respond to common questions, collect information, book appointments, route calls, and transfer callers to your team.

Can it answer calls outside business hours?

Yes. Your AI Receptionist can continue handling incoming calls when your team is unavailable, including evenings and weekends.

Can callers speak naturally?

Yes. Callers do not need to follow a rigid phone menu. They can explain what they need in their own words.

Can the AI receptionist book appointments?

Yes. It can help callers find a suitable time and book an appointment during the call.

Can the receptionist hand callers to my team?

Yes. You can configure your receptionist to transfer callers whenever human support is required.

Can it answer questions about my business?

Yes. You can give your AI Receptionist information about your services, hours, pricing, policies, and other business details.