Everything your team needs in one platform

From AI calling to bulk SMS, manage every conversation with a single cloud phone solution.

Dialbird app with AI handling a live call and transferring the call to a team member through conference calling

Explore Dialbird Features

Business Phone System

AI & Automation

Call Management

  • Dialbird transferring a live business call to the right team member from the active call screen.

    Call transfer

    Send a live call to the right person.

  • Dialbird merging multiple participants into one live business call.

    Call merging

    Bring someone else onto the call.

  • Dialbird placing a live customer call on hold without ending the conversation.

    Call on hold

    Park a call without losing it.

  • Dialbird forwarding incoming calls to available teammates or other devices.

    Call forwarding

    Send calls to any device or teammate.

  • Dialbird ring groups notifying multiple team members so the first available person can answer.

    Ring groups

    Ring the whole team at once, first free person answers.

  • Dialbird call history showing recent business calls, contacts, teams, and call times.

    Call history & logs

    Every call, who took it, how it went.

  • Dialbird international calling connecting business calls to customers across multiple countries.

    International calling

    Call customers wherever they are.

  • Dialbird click-to-call showing a business number ready to dial directly from the browser.

    Click to call

    Dial any number in one click, straight from your browser.

  • Dialbird custom greeting playing a personalized welcome message for incoming business calls.

    Custom greetings

    Your own call and voicemail greetings.

Productivity

  • Dialbird scheduling an SMS message to be sent automatically at a selected date and time.

    SMS scheduling

    Write now, send at the right time.

  • Dialbird sending bulk SMS messages to multiple contacts from one business messaging workflow.

    Bulk SMS

    Text a whole list, one to one.

  • Dialbird campaign management showing a business number connected to an active calling and messaging campaign

    Campaigns

    Run calling and messaging lists from one place.

  • Dialbird saved replies showing reusable message templates for faster customer responses.

    Saved replies

    Send your common answers in two keystrokes.

  • Dialbird importing multiple business contacts from a CSV file into the shared contact list.

    Bulk contact import

    Bring your whole contact list in at once.

  • Dialbird analytics dashboard showing monthly call and message activity with reporting charts.

    Analytics & reporting

    See what's happening on your phones.

  • Dialbird call notes panel open during a live call, with bullet-point notes about the caller.

    Call notes

    Jot the outcome while you're still on the call.

  • Dialbird contact notes showing shared customer information and notes available to the team.

    Contact notes

    Context on every customer, shared with the team.

  • Dialbird Do Not Disturb settings silencing calls and messages during a scheduled focus period.

    Do not disturb

    Mute the line when you need to focus.

Collaboration

  • Dialbird shared inbox bringing customer calls and messages into one workspace for the whole team.

    Shared inbox

    Calls and texts in one place your team shares.

  • Dialbird team chat for internal conversations separated from customer messages.

    Team chat

    Message your team, separate from customers.

  • Dialbird team huddle starting a quick audio call with multiple teammates from the shared workspace.

    Team huddle

    Jump on a quick audio call from any chat.

  • Dialbird contact sharing giving multiple team members access to the same customer contact.

    Contact sharing

    One contact list your whole team works from.

  • Dialbird internal comments letting team members discuss a customer conversation privately within the thread.

    Internal comments

    Discuss a conversation privately, on the thread.

  • Dialbird mentions tagging teammates in a conversation to bring the right person into the discussion.

    Mentions

    Pull a colleague in with an @.

Pick a number. Start calling.
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