Set the hours each number is open, and Dialbird treats an after-hours call differently from one during the day. A caller at 10pm hears the right thing instead of ringing out.
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Set once. Runs on schedule. No manual switching.
Pick the same hours every day, weekdays only, or custom hours for each day, in your own time zone.
A Business hours step in your call flow checks the time and sends the caller down the open or closed path.
During hours, ring your team. After hours, send callers to voicemail, a message, or another number.
Business hours tell Dialbird when you’re open on a given number. Set them once, and your call flows branch on open versus closed, so during the day a call reaches your team, and after hours it goes to voicemail or a message instead of ringing out.
Let Dialbird AI answer after-hours calls, capture what callers need,
and route urgent conversations or messages to the right person.
Set its role, tone, and how it should handle after-hours calls.
Add opening hours, FAQs, services, and location details.
Choose when AI should answer, route, or hand calls to your team.
Let AI handle after-hours calls while your team stays focused on the work that matters most.
Local, mobile, and toll-free numbers. Live in minutes, no setup required.
Business hours tell Dialbird when you're open on a particular number. Once set, your call flows can treat an after-hours call differently from one during the day, so callers reach the right place instead of ringing out.
Go to Settings, then Phone numbers, open the number, and choose the Availability tab. Turn on business hours, click Edit schedule, set your time zone, and pick a schedule.
Yes. Business hours are set per number, so a sales line and a support line can run on completely different schedules.
The same hours every day, weekdays with weekends closed, or custom start and finish times for each day, all judged against the time zone you choose.
Once you add a Business hours step to that number's call flow, yes. The step checks the schedule and sends the caller down the open or closed path, to your team during hours or to voicemail after.
You decide in the call flow. Closed calls can go to voicemail, play a message with your opening times, or forward to another number.
Yes. The Weekdays schedule keeps the same hours Monday to Friday and treats weekends as closed, so weekend callers get your closed path automatically.
