Keep your remote team connected from anywhere
Give your team one place to handle calls, messages, and customer conversations, whether they’re working from home, the office, or somewhere in between.
Try for free
Set up in minutes
Works on staff mobiles
Trusted by over 500 businesses
Stay reachable anywhere
Handle business conversations from desktop or mobile, wherever work happens.
Share the full context
Keep notes, messages, and history together so teammates can pick up quickly.
Reach the right teammate
Route conversations based on availability, role, and responsibility.
Make handovers easier
Pass conversations between teammates without losing important context.
Use one business number
Use one business number across the team without relying on personal mobiles.
Work without location limits
Give teammates the freedom to stay productive from wherever they’re working.
The problems every team knows
Before Dialbird
Customer conversations live across different apps
Teammates don’t know who is handling what
Calls depend on who happens to be available
Important context gets lost between handovers
Customers wait while teams check internally
Managers struggle to see what needs attention
After Dialbird
Calls and messages stay in one place
Clear ownership for every conversation
Smarter routing based on availability
Full context follows every handover
Faster responses without extra back-and-forth
Better visibility across the whole team
One workspace for every customer conversation
Shared Number
Let remote teammates use one business number together while keeping conversations easy to manage.
Smart Routing
Send each conversation to the right teammate based on availability, role, or responsibility.
One number for everyone
Let your team handle calls and texts from one shared number, so customers always know how to reach you.
Great teamwork starts with better communication
A prospect might call once, send a message, or come back days later. Dialbird keeps those touchpoints together so your team can respond with the right context instead of starting from scratch.
1
Describe your agent's role, rules and personality
2
Connect it to your custom knowledge base, files and website
3
Drop it into any step in your call flow
4
Set your agent live and start answering calls 24/7
What a modern phone system does for remote teams
%
Fewer missed calls
hrs
Saved each week
%
Calls answered first time
mins
To get set up
The next generation of business communication. Bring all your calls and messages together in dedicated inboxes, and scale with AI and automation.
Essential features for your business
Can remote teammates use the same business number?
Yes. Multiple teammates can work from the same business number while keeping conversations organized and ownership clear.
What happens when someone is offline?
If someone is offline, calls can move to another available teammate, voicemail, AI, or the next step in your call flow.
Can teammates hand over conversations easily?
Yes. Notes, history, and customer context stay with the conversation, making handovers much smoother.
How do we know who is handling a customer?
You can see who owns each conversation, helping the team avoid duplicate replies or missed follow-ups.
Can we work across desktop and mobile?
Yes. Teammates can stay connected across devices, making it easier to work from different locations.
Can managers see what needs attention?
Yes. Shared visibility makes it easier to spot unanswered conversations, pending follow-ups, and active work.
Does Dialbird work for hybrid teams too?
Yes. It works just as well for teams split between home, office, and other locations.
Do we need another tool for internal coordination?
Not always. Internal notes, mentions, and shared conversation history help teams coordinate without constantly switching apps.
