Turn more calls into business with AI phone agents

AI phone agents that answer your calls, understand customers, handle tasks, book appointments, and transfer conversations to your team when needed. Right inside your business phone system, live in 53 seconds.

The AI phone system trusted by 500+ modern businesses

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Dialbird AI call flow routing an incoming call through IVR to an AI agent or team member.

AI that works with your team inside Dialbird

Place AI agents anywhere in the call flow and decide exactly what they handle. Calls move smoothly between AI and the team using the same numbers, routing and customer context.

Everything your AI agent can do on a call

Dialbird AI agent answering an incoming customer call automatically when the team is busy or unavailable.

Let AI pick up incoming calls when your team is busy, unavailable, or out of hours.

From incoming call to meeting scheduled

  1. Answer every call

    Your AI Agent picks up incoming calls with a greeting tailored to your business.

  2. Understand the caller

    It uses your business knowledge to answer questions and understand what the caller needs.

  3. Follow the right workflow

    The agent follows its role, rules, guardrails, and assigned jobs to move the conversation forward.

Dialbird AI agent handling an incoming call, understanding the caller, following the right workflow, and creating a call summary.

Everything your AI Agent needs to handle calls

Dialbird AI agent builder defining a custom role, identity, rules, and guardrails for how the agent should handle calls.

Give every agent a clear role

Create roles such as receptionist, support, sales, or something completely custom. Define who the agent is and how it should communicate.

Dialbird AI agent rules setting instructions and guardrails for what the agent should and should not do during calls.

Stay in control of every conversation

Set rules the agent should always follow and guardrails for things it should never do.

Dialbird AI agent jobs turning live customer conversations into actions such as collecting information, qualifying leads, or handling support requests.

Turn conversations into action

Create jobs that tell your AI Agent what to do during a call, from qualifying a lead to collecting information or handling support requests.

Dialbird AI knowledge base adding business hours, services, pricing, policies, links, and files for accurate caller responses.

Give your agent the knowledge it needs

Add business hours, services, pricing, policies, links, and files so it can answer callers accurately.

Dialbird AI agent handling an incoming call, understanding the caller, following the right workflow, and creating a call summary.

Put your agent live on your numbers

Connect an AI Agent to the phone numbers you choose and let it start handling incoming calls.

An AI colleague that works with your team

Dialbird AI agent setup showing avatar selection, custom roles, voice options, scheduling, and a live business number.

AI Agent

Let AI handle routine calls while your team focuses on what needs a human touch all within Dialbird.

A better way to handle every call

Without AI

  • Calls go unanswered when your team is busy
  • Staff repeat the same answers throughout the day
  • Caller details have to be collected manually
  • Simple requests still require a team member
  • Customers wait for someone to become available
  • After-hours calls are left until the next day

With Dialbird AI Agents

  • AI answers calls when your team can't
  • Common questions are handled automatically
  • Important caller details are captured during the conversation
  • Routine tasks can be completed without manual follow-up
  • Callers get help without waiting for your team
  • Your business can handle calls around the clock

Handle more calls without growing the team

Dialbird AI answering calls on shared phone lines, booking appointments, handling routine questions, and transferring callers to team members.
  1. 1

    AI answers instantly and gives every caller a professional first impression.

  2. 2

    Asks the right questions and captures the details the team needs.

  3. 3

    Uses the business knowledge provided to give clear, accurate answers.

  4. 4

    Transfers the call to the right teammate when a human should take over.

  • Answers and qualifies
  • Books appointments
  • Transfers to your team

Pick a number. Set up Dialbird AI. Start growing. Dialbird is that simple.

Local, mobile, and toll-free numbers. Live in minutes, no setup required.

Features that work together with Dialbird AI

See all features

Frequently asked questions

What is an AI phone agent?

An AI phone agent is a virtual agent that can answer calls, understand what callers need, respond to questions, collect information, and perform actions during a conversation.

Can Dialbird AI answer calls automatically?

Yes. Your AI agent can answer incoming calls automatically and handle conversations based on the instructions and information you provide.

Can the AI understand natural conversations?

Yes. Callers can speak naturally instead of following rigid phone menus or predefined commands.

What information can an AI agent collect?

It can collect details such as names, contact information, enquiry details, appointment requirements, and other information relevant to your workflow.

Can the AI book appointments?

Yes. AI agents can help callers find an available time slots and schedule an appointment during the call. Afterwards, the AI agent will send your team an email or Slack notification with all the customer and appointment details you need.

Can calls be transferred to a real person?

Yes. You can configure your AI agent to transfer callers to your team whenever human support is needed.