Turn more calls into business with AI phone agents
The AI phone system trusted by 500+ modern businesses
AI that works with your team inside Dialbird
Place AI agents anywhere in the call flow and decide exactly what they handle. Calls move smoothly between AI and the team using the same numbers, routing and customer context.
Everything your AI agent can do on a call
From incoming call to meeting scheduled
Answer every call
Your AI Agent picks up incoming calls with a greeting tailored to your business.
Understand the caller
It uses your business knowledge to answer questions and understand what the caller needs.
Follow the right workflow
The agent follows its role, rules, guardrails, and assigned jobs to move the conversation forward.
Give every agent a clear role
Create roles such as receptionist, support, sales, or something completely custom. Define who the agent is and how it should communicate.
Stay in control of every conversation
Set rules the agent should always follow and guardrails for things it should never do.
Turn conversations into action
Create jobs that tell your AI Agent what to do during a call, from qualifying a lead to collecting information or handling support requests.
Add business hours, services, pricing, policies, links, and files so it can answer callers accurately.
Put your agent live on your numbers
Connect an AI Agent to the phone numbers you choose and let it start handling incoming calls.
An AI colleague that works with your team
Always available
Handle calls when your team is busy, unavailable, or outside business hours.
Built around your business
Configure roles, greetings, knowledge, and workflows around the way your team already works.
Ready for real callers
Give customers consistent answers and a clear next step on every call.
A better way to handle every call
Without AI
With Dialbird AI Agents
Handle more calls without growing the team
1
AI answers instantly and gives every caller a professional first impression.
2
Asks the right questions and captures the details the team needs.
3
Uses the business knowledge provided to give clear, accurate answers.
4
Transfers the call to the right teammate when a human should take over.
Answers and qualifies
Books appointments
Transfers to your team
Features that work together with Dialbird AI
Frequently asked questions
What is an AI phone agent?
An AI phone agent is a virtual agent that can answer calls, understand what callers need, respond to questions, collect information, and perform actions during a conversation.
Can Dialbird AI answer calls automatically?
Yes. Your AI agent can answer incoming calls automatically and handle conversations based on the instructions and information you provide.
Can the AI understand natural conversations?
Yes. Callers can speak naturally instead of following rigid phone menus or predefined commands.
What information can an AI agent collect?
It can collect details such as names, contact information, enquiry details, appointment requirements, and other information relevant to your workflow.
Can the AI book appointments?
Yes. AI agents can help callers find an available time slots and schedule an appointment during the call. Afterwards, the AI agent will send your team an email or Slack notification with all the customer and appointment details you need.
Can calls be transferred to a real person?
Yes. You can configure your AI agent to transfer callers to your team whenever human support is needed.
