Try Dialbird for 7 days. Cancel anytime, 100% risk-free.
Save $36/year per user
Deliver a professional customer experience and get started with AI.
Pro is priced per person. One user is included and you add more whenever you need them.
What's included:
Save $240/year
Win more business with AI agents and your team in one advanced phone system.
Three people included in the plan, with more available whenever you need them.
Everything in Pro +
Save $840/year
Scale revenue with maximum AI and automation, whatever the volume.
Ten people included in the plan, with more available whenever you need them.
Everything in Business +
| Compare plans | Pro$14/mobilled annually | Business$99/mobilled annually | Max$349/mobilled annually |
|---|---|---|---|
| Users includedHow many people can log in and use the workspace on this plan. | Priced per user | 3 | 10 |
| Extra usersAdd more people beyond the ones included, billed per person. | $14/m | $23/m | $23/m |
| Custom AI agentsAI colleagues you build yourself. Give one a role and a personality, then put it in a call flow. | 1 | 3 | Unlimited |
| AI agents per call flowHow many different agents can sit in one call flow, each handling its own step. | 1 | Multiple | Multiple |
| Agent jobsHow many separate jobs you can set up across your agents. | 1 | 5 | 20 |
| Agent personasA persona is a saved agent personality: its role and tone of voice, your own custom prompts, plus the rules and guardrails that set what it can and cannot say. | 1 | 5 | Unlimited |
| Agents at any call flow stepPut an agent at any point in a call flow, not only when the phone first rings. | Included | Included | Included |
| Agent actionsLet an agent do things on the call, like scheduling a meeting or taking a booking. | Not included | Included | Included |
| AI credits included monthlyCredits are what agent calls run on, and they reset every month. Call counts assume a two minute call. | 500~7 calls | 5,000~80 calls | 25,000~520 calls |
| AI credit rateA minute of AI agent time costs fewer credits the higher your plan, so the same balance of credits stretches to more calls. | 36 credits/min | 30 credits/min17% cheaper | 24 credits/min33% cheaper |
| Transcripts of AI agent callsA written record of what was said on calls your AI agent handled. | Included | Included | Included |
| AI call summaryA short written summary of what a call was about, ready for you afterwards. | Not included | Included | Included |
| Simultaneous AI callsHow many callers your agents can handle at once. When they are all busy the call carries on down the rest of your call flow. | One at a time | Multiple | High volume |
| SMS AI agentComing soonYour AI agent answers texts as well as calls, from the same instructions. | Not included | Included | Included |
| WhatsApp AI agentComing soonYour AI agent handles WhatsApp conversations too. | Not included | Included | Included |
| AI message responsesComing soonDrafts a reply to a text for you, ready to edit and send. | Included | Included | Included |
| AI contact suggestionsComing soonSpots names and details in conversations and offers to save them to the contact. | Not included | Included | Included |
| AI call tagsComing soonTags calls by topic and outcome automatically, so you can filter and report on them. | Not included | Included | Included |
| ChatGPT and Claude (MCP)Coming soonConnect Dialbird to ChatGPT or Claude, so you can ask about your calls and messages from there. | Not included | Included | Included |
| Calling (US & Canada)*Where your included calling minutes reach. Subject to fair usage. | Included | Included | Included |
| International calling and messagingAdd-onCall and text numbers outside your plan's included area. Available on every plan, charged per minute or per message on top of your subscription. | See rates | See rates | See rates |
| SMS messaging*A2P requiredTexting from your business number. A2P is the carrier check every business passes before it can send texts. | Included | Included | Included |
| RCS messagingThe upgraded version of texting on Android. Your name and logo show instead of just a number. | Not included | Included | Included |
| Media messagingSend and receive photos, PDFs and other files in a conversation. | Included | Included | Included |
| Branded caller IDYour business name shows on the handset when you ring someone, instead of an unknown number. | Not included | Included | Included |
| Free phone numbersNumbers included with the plan at no extra cost. | 1 | 2 | 5 |
| Additional phone numbersExtra numbers on top of the included ones, billed monthly. | $5 each | $5 each | $5 each |
| Port numbers from other carriersBring your existing business number across to Dialbird and keep it. | Included | Included | Included |
| Custom phone numbersNumbers arranged to your spec, beyond the standard local and toll-free stock. | Not included | Not included | Included |
| Connect your own SIP trunkBring your existing carrier or PBX and route its calls through Dialbird. | Not included | Not included | Included |
| Web, iOS and Android appsUse Dialbird in a browser or on your phone, with everything in sync. | Included | Included | Included |
| Broadcast SMSSend one text to a whole list at once. Every reply lands in its own conversation. | Not included | Included | Included |
| Broadcast RCSThe same as a broadcast text, sent as RCS so your branding shows. | Not included | Included | Included |
| Automatic call recordingCalls are recorded without anyone pressing a button, with an optional announcement. | Included | Included | Included |
| Manual call recordingStart and stop the recording yourself during a call. | Not included | Included | Included |
| Call transcriptsA written record of ordinary calls between people, not only AI ones. | Not included | Included | Included |
| Call flow builderDraw what happens when someone rings: business hours, ring groups, voicemail, an AI agent. Pro covers a simple two step flow. | Basic, up to 2 steps | Unlimited steps | Unlimited steps |
| Phone menus (IVR)Press 1 for sales, 2 for accounts. Callers choose where they go. | Not included | Included | Included |
| Live call transferPass a call to a colleague, with the option to speak to them first. | Not included | Included | Included |
| Group callingGet several people onto the same call. | Not included | Included | Included |
| Call holdPut a caller on hold and pick them back up. | Included | Included | Included |
| Call notesWrite down what was said on a call so the next person picking it up is not starting cold. | Included | Included | Included |
| Call forwardingSend calls on to another number, such as a mobile. | Included | Included | Included |
| Call historyEvery call in and out, who handled it and what happened. | Included | Included | Included |
| Custom call greetingThe message callers hear before anyone picks up. | Included | Included | Included |
| Custom voicemail greetingThe message callers hear once it goes to voicemail, separate from the greeting before pickup. | Included | Included | Included |
| Number blockingStop a number calling or texting you again. | Included | Included | Included |
| ZapierConnect Dialbird to thousands of other apps without writing any code. | Included | Included | Included |
| WebhooksSend call and message events to your own systems as they happen. | Included | Included | Included |
| HubSpotCalls and texts show against the right contact in HubSpot. | Not included | Included | Included |
| API accessBuild your own integrations directly against Dialbird. | Not included | Included | Included |
| Custom integrationsWe build the connection your stack needs when an off-the-shelf one does not exist. | Not included | Not included | Included |
| EmailComing soon | Included | Included | Included |
| SlackComing soon | Included | Included | Included |
| SalesforceComing soon | Not included | Included | Included |
| Google ContactsComing soon | Not included | Included | Included |
| monday.comComing soon | Not included | Included | Included |
| JobberComing soonJobs and customer details stay in step between Jobber and Dialbird. | Included | Included | Included |
| JobAdderComing soon | Not included | Included | Included |
| n8nComing soon | Included | Included | Included |
| MakeComing soon | Included | Included | Included |
| Google CalendarYour AI agent checks your Google Calendar availability and books the appointment straight into it while it is still on the call. | Not included | Included | Included |
| Cal.comComing soonYour AI agent checks your Cal.com availability and books the appointment on the call. | Not included | Included | Included |
| CalendlyComing soonYour AI agent checks your Calendly availability and books the appointment on the call. | Not included | Included | Included |
| Shared phone numbersMore than one person can watch and reply on the same number, so nothing sits unanswered. | Included | Included | Included |
| SnippetsSave the messages you type over and over, and drop them in with a slash. | Included | Included | Included |
| Conversation searchSearch across every message and conversation to find what was said. | Included | Included | Included |
| Business hoursRoute calls differently depending on whether you are open, closed or on a holiday. | Included | Included | Included |
| Personal hoursSet the hours you personally take calls, separately from the business schedule. | Included | Included | Included |
| Do not disturbStop your phone ringing without taking yourself out of the team. | Included | Included | Included |
| Contact listsGroup contacts together so you can message or call them as a set. | Included | Included | Included |
| Bulk contact importBring your whole contact book in at once from a spreadsheet. | Included | Included | Included |
| Internal threadsLeave notes for colleagues on a customer conversation without the customer seeing. | Included | Included | Included |
| MentionsTag a colleague with @ so they get pulled into the conversation. | Included | Included | Included |
| Scheduled messagesWrite a message now and have it send at a time you pick. | Not included | Included | Included |
| Voicemail transcriptsRead what a voicemail said instead of listening to it. | Included | Included | Included |
| Missed-call text backTexts a caller back automatically when you miss their call, so they never hear nothing. | Included | Included | Included |
| Out-of-hours auto-replyTexts anyone who calls or messages outside your business hours, and tells them when you will reply. | Included | Included | Included |
| Pin conversationsKeep the conversations you are working on at the top of the list. | Included | Included | Included |
| Team chatMessage colleagues separately from customers, so nothing meant for a colleague goes out to a customer. | Included | Included | Included |
| Team huddle callingJump on a quick audio call with colleagues from team chat. | Not included | Included | Included |
| Team group chatA chat with several colleagues in it, rather than one to one. | Included | Included | Included |
| Shared contactsOne contact book the whole team can see and edit. | Included | Included | Included |
| Contact notesKeep notes against a contact so the whole team knows their history. | Included | Included | Included |
| Ring groupsRing several people at once, or one after another, until someone picks up. | Included | Included | Included |
| Analytics and reportingSee call and message volumes, response times and how the team is doing. | Not included | Included | Included |
| User access managementAdd and remove people, and control what each of them can see. | Included | Included | Included |
| User rolesSet who is an owner, an admin or a member. | Included | Included | Included |
| Email support | Included | Included | Included |
| Live chat | Included | Included | Included |
| Phone support | Not included | Not included | Included |
| Priority supportYour tickets go to the front of the queue. | Not included | Included | Included |
| Success manager (CSM)A named person who knows your account, plus guided onboarding. | Not included | Not included | Included |
| Data encryption (AES-256)Your data is scrambled when stored, so it cannot be read if it is intercepted. | Included | Included | Included |
| GDPR complianceHandled in line with UK and EU data protection rules. | Included | Included | Included |
| A2P registrationThe carrier check a business passes before it can send texts. We take you through it. | Included | Included | Included |
| KYC registrationThe identity checks the phone networks require before giving you a number. | Included | Included | Included |
| RCS registrationThe extra approval needed before you can send RCS. | Not included | Included | Included |
*Subject to our Fair Usage Policy
Local, mobile, and toll-free numbers. Live in minutes, no setup required.
The phone system used by 500+ modern businesses
Susan MoselyExecutive Assistant, Sage
