Try for free
Set up in minutes
Works on staff mobiles
Route callers to the right attorney or practice area.
Text appointment and intake reminders to clients.
Share one number so the whole firm can answer.
Build multi-level IVR menus without technical knowledge
Give every caller a professional first impression
Update your call flow in minutes from an easy visual builder
Trusted by 500+ businesses
Make every first call easier to handle
Let Dialbird AI answer initial calls, collect key caller details, and route conversations to the right person so your team can focus on the matters that need more attention.
1
Define your AI agent
Set its role, tone, and how it should handle initial calls.
2
Give it firm context
Add practice information, FAQs, and the details it needs to respond clearly.
3
Add AI to your call flow
Choose when it should answer, route calls, or hand them to your team.
4
Go live on your number
Let AI support incoming calls while your team stays focused on active matters.
How Dialbird keeps client communication moving
Route calls to the right person
Send new enquiries to the right attorney, practice area, or available team member.
Route callers to the right legal team
Automatically route callers based on practice area, matter type, attorney, or intake team so every inquiry reaches the right person faster.
Stay responsive after hours
Handle missed calls with voicemail, routing rules, and automatic replies when the office is closed.
Everything a firm needs to answer every client
Smart Call Routing
Direct new client calls to the correct attorney, practice area, or intake team based on the caller’s needs.
Shared Client Inbox
Manage calls, texts, voicemails, and follow-ups from one shared inbox your entire legal team can access.
Automated Intake Follow-ups
Automatically send consultation confirmations, intake reminders, and missed-call responses by text.
After-Hours Call Handling
Use business-hour rules, voicemail, recorded greetings, or call forwarding to handle urgent calls after hours.
Before Dialbird
New clients hit voicemail and call the next firm.
Calls ring one line while others sit free.
After-hours enquiries vanish with no message.
No shared record of who called or about what.
Intake details get lost between people.
Attorneys hand out personal mobiles to keep up.
After Dialbird
A visual call flow sends each caller to the right attorney or practice area.
Calls ring the whole team, so the first free person answers.
Appointment and intake reminders go out by text automatically.
After hours, callers reach voicemail or an on-call message.
One shared inbox keeps the full history of every client call and text.
One firm number covers everyone, with no personal mobiles.
Win more new clients
Answer more calls with IVR menus, smart routing, and a whole team sharing one number.
Never miss an intake
Text reminders and quick intake follow-ups keep new clients from slipping away.
One organised inbox
Every call, text, and voicemail for the firm lives in one shared place.
Cover after hours
Business-hours rules send out-of-hours callers to voicemail or an on-call message.
The next generation of business communication. Bring all your calls and messages together in dedicated inboxes, and scale with AI and automation.
Essential features for your business
Can Dialbird route callers to the right attorney?
Yes. Build a visual call flow with a menu that sends callers to the right practice area or person, and rings the whole team so the first free person answers.
Can I send appointment and intake reminders by text?
Yes. Dialbird numbers send and receive SMS, so you can text reminders and intake follow-ups, and replies come straight back to your shared inbox.
What happens to calls after hours?
Add a business hours step to your call flow. During opening times calls ring your team, and outside them callers hear an on-call message or go to voicemail.
Can the whole firm share one number?
Yes. A Dialbird number is a shared inbox, so everyone you give access to sees the same calls and texts and can pick up where a colleague left off.
Can we keep our existing firm number?
Yes. You can port your existing number to Dialbird for free, or start with a new local, mobile, or toll-free number.
Does it work on staff mobiles?
Yes. Dialbird runs on web, iOS, and Android in sync, so staff can answer the firm line from a computer or their phone without giving out a personal number.
How long does it take to set up?
Most firms are live in minutes. Pick or port a number, build your call flow, and start taking calls the same day, with no new hardware.
