Design your entire phone system visually. Dialbird’s call flow builder lets you connect greetings, menus, business hours, and routing rules by dragging blocks, no code, no telecom knowledge, no PBX hardware.
The phone system used by 500+ modern businesses
A call flow builder is a visual tool for designing exactly what happens on every incoming call. Instead of static settings, you connect blocks, greetings, IVR menus, business hours, ring groups, voicemail, and forwarding, into a single flow. Callers move through the path you design and reach the right destination every time.
Add Dialbird AI anywhere in your call flow to answer questions, understand
caller intent, and route conversations based on the rules you set.
Place AI at the exact point in your call flow
where it can help most.
Decide how calls move after AI identifies the caller’s needs.
Build separate routes for sales, support, after-hours, or other scenarios.
Send calls to the right teammate when a conversation needs a human.
Create flexible call flows that decide what happens to every incoming call.
Drop greetings, menus, AI agents, teammates and routing rules onto the canvas.
Choose where each caller goes based on the rules you set.
Preview your flow and push changes live in seconds.
Local, mobile, and toll-free numbers. Live in minutes, no setup required.
A call flow builder is a visual tool for deciding what happens when someone calls your business number. In Dialbird you drag nodes onto a canvas, like a menu, ring group, voicemail, business hours, or forward, and connect them into the exact path a caller should take. There's no code and no phone system engineer needed.
No. You build the whole flow by dragging and connecting nodes on a canvas, then click Publish. There's no code, no PBX programming, and no hardware to install.
Yes. Add a Menu node to play a greeting and route callers on the key they press, like 1 for Sales or 2 for Support. Each option can point to a person, a ring group, voicemail, or another step in the flow.
Yes. Add a Business hours node and the flow branches on whether you're open or closed. Callers reach your team during open hours, and go to voicemail, a message, or a forwarding number after hours, on weekends, and on holidays.
No. Editing a flow creates a draft, and your callers keep hitting the published version until you press Publish. You can safely rework your routing in the middle of the business day.
Either works. Start with a free Dialbird number or port your existing business number, then open the number's settings and point it at your call flow.
Yes. Dialbird runs on the web and on iOS and Android, all synced, so you can build or adjust a call flow on your desktop and take the routed calls on your phone.
