The phone system built for healthcare practices
Stop losing patients to missed calls and endless voicemail. Dialbird routes every call to the right person, sends appointment reminders by text, and keeps your whole front desk answering from one shared number.
No credit card required
Set up in under 5 minutes
Set up in under 5 minutes
Route patients to the right team with a visual call flow.
Build multi-level IVR menus without technical knowledge
Send appointment reminders and confirmations by text.
Give every caller a professional first impression
Share one number so the whole front desk can answer.
Update your call flow in minutes from an easy visual builder
Trusted by over 500+ businesses
Before Dialbird
Staff hand out personal mobiles just to keep up.
Reminders go out by hand, if at all.
No shared record of who called or why.
After-hours calls disappear with no message.
Calls ring one busy desk while other lines sit free.
Patients hit voicemail and never call back.
After Dialbird
A visual call flow sends each patient to the right team.
Calls ring the whole front desk, so the first free person answers.
Appointment reminders and confirmations go out by text automatically.
After hours, callers reach voicemail or a message with your opening times.
One shared inbox keeps the full history of every patient call and text.
One business number covers the practice, with no personal mobiles.
Everything a practice
needs to answer every patient
Patient routing
Automatically identify each patient’s needs and route their request to the right person or team without unnecessary transfers.
After-hours cover
Set your practice hours and define how patient calls are handled when the office is closed.
Reach every patient
Answer more calls with IVR menus, smart routing, and a whole team sharing one number.
Cut the no-shows
Automatic text reminders and confirmations help keep your appointment book full.
One organized inbox
Every call, text, and voicemail for the practice lives in one shared place.
Cover after hours
Business-hours rules send out-of-hours callers to voicemail or a recorded message.
Add an AI colleague to your phone lines
1
Dialbird’s AI agent picks up calls
2
books and reschedules appointments
3
answers the routine questions like hours and directions
4
and warm-transfers anything that needs a person to your front desk
Answers and routes
Books appointments
Warm-transfers to your team
It works only on the calls and lines you switch it on for
What a modern phone
system does for other practices
%
Fewer missed calls
hrs
Saved each week
%
Calls answered first time
mins
To get set up
How Dialbird supports your practice throughout the day
01
See why a patient is calling before the call reaches your team.
02
Send patients straight to the front desk, the right team member, or whoever is available.
03
See why a patient is calling before the call reaches your team.
04
Handle missed calls with voicemail, call routing, and automatic replies when your practice is closed.
Pick a number. Start calling. Dialbird is that simple.
Local, mobile, and toll-free numbers. Live in minutes, no setup required.
How to set up Dialbird for your practice
Pick your number
Get a new local, mobile, or toll-free number, or port your existing practice line.
Build a call flow that sends patients to the right team.
Set business hours and turn on text appointment reminders.
Share the number with your front desk and go live the same day.
Essential features for your business
Can Dialbird route patients to the right department?
Yes. Build a visual call flow with a menu that sends callers to reception, billing, or a specific practitioner, and rings the whole front desk so the first free person answers.
Can I send appointment reminders by text?
Yes. Dialbird numbers send and receive SMS, so you can text reminders and confirmations, and replies come straight back to your shared inbox.
What happens to calls after hours?
Add a business hours step to your call flow. During opening times calls ring your team, and outside them callers hear a message with your hours or go to voicemail.
Can the whole front desk share one number?
Yes. A Dialbird number is a shared inbox, so everyone you give access to sees the same calls and texts and can pick up where a colleague left off.
Can we keep our existing practice number?
Yes. You can port your existing number to Dialbird for free, or start with a new local, mobile, or toll-free number.
Does it work on staff mobiles?
Yes. Dialbird runs on web, iOS, and Android in sync, so staff can answer the practice line from a computer or their phone without giving out a personal number.
How long does it take to set up?
Most practices are live in minutes. Pick or port a number, build your call flow, and start taking calls the same day, with no new hardware.
